WebPlatform Documentation

Summary

The training documentation below describes how to use the Microsoft Teams application on the EIMS Desktop.

Microsoft Teams will be replacing the Skype for Business application for communication on the Desktop.

This documentation will provide training on the following sections:

• Using Teams for chat
• Connecting to a client's Teams call
• Using Teams call features
• Recording Teams calls

How to use Teams for chat

The video above outlines how to:

• Start a new chat
• Find a person
• Reply to a chat
• Add people to chat
• Rename chats
• Screen share from a chat

How to Connect to a client's Teams call

The video above outlines how to:

• Connecting from an Outlook calendar invite
• Connecting from Teams calendar

How to Use Teams Call Features

The video above outlines how to:

• Muting and un-muting
• Sharing your screen
• Accessing meeting chat
• Raise your hand

How to Record a call in Teams and access the recording file

The video above outlines how to:

• Record a call or meeting in teams
• How to access the recording file