WebPlatform Documentation

Campaign Dashboards

Dashboards

How to access and edit dashboards within the Digital Dashboards module....

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EIMS Campaign Dashboards

This page explains how to use the Campaign Dashboards set up for all non-digital campaigns...

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CPL Campaign Dashboards

This page explains how to use the CPL Campaign Dashboards set up for Content Syndication Campaigns...

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CPL Campaign Dashboards with Validation

This page explains how to use the campaign dashboards setup for CPL campaigns with validation....

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Campaign Dashboards

Reports

overview of the reports used with digital campaigns. These reports are accessed from the Digital Dashboards module....

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Campaign Dashboards arrow_right Reports

Campaign Funnel Report

The digital campaign funnel report tracks the progress of leads within a campaigns pipeline from the top of the funnel to the bottom whilst tracking the ROI of the campaign....

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8x8 Agent Activity Report

This report displays the stats for all call activity by agents made in a Digital Campaign...

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Campaign Dashboards arrow_right Reports

Campaign Cost Over Time Report

This report tracks various cost metrics of a given digital campaign. The report tracks the spend, cost per click and the cost per each stage of the funnel across various date ranges....

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Publisher Report

This overview report tracks the quality of content syndication leads for each publisher by campaign....

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Internal Publisher Report

This overview report tracks the quality of content syndication leads for each publisher by campaign. This report gives detail for the Finance team....

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Data Enrichment Report

A report that monitors how soon the data enrichment service (DEaaS) updates a process with enriched data compared to how long it takes for an agent to progress a lead....

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Activity Audit Report including (CPL)

This report displays the number of changes made to WorkItems and the qualification status of leads in a campaign...

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Campaign Dashboards arrow_right Reports

Content Syndicaton (CPL) Statistics Report

This report displays the statistics of leads by Lead Stage for Assets, Publishers and Advertisers for Content Syndication Campaigns...

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Campaign Dashboards arrow_right Reports

Performance Vs SLA Report

A report that can be run against any process in WMS and will show you each WorkItem/Task name, SLA, average time in WorkItem/Task, and the Std Dev for the actual time spent on the WorkItem/Task....

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Campaign Dashboards arrow_right Reports

Data Enhancement Report

This report shows you how much your data has been enhanced in terms of the number of data elements for core data fields....

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Campaign Dashboards arrow_right Reports

CPL Publisher by Publisher Report

This report tracks the quality of content syndication leads for a specific publisher by campaign....

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Campaign Dashboards

Module Admin Tools

All tools used to setup clients, campaigns, funnel configurations and dashboards within the Campaign Dashboards module....

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Clients

How Campaign Dashboard admins can create new clients within the module....

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Campaigns

How digital admins can configure a client campaign within the Digital Dashboards module....

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Funnel Configuration

Create a Funnel Configuration...

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Dashboards

All dashboards across all clients you have permission to access in one place....

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Digital Dashboards

This documentation will go through how to configure a dashboard for users...

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Campaign Dashboards arrow_right Module Admin Tools

Standard & CPL Dashboards

CPL Dashboards...

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Campaign Dashboards

Secure communication of process API & URL

Each digital campaign has an API Key and process URL that will allow information to travel between systems. Only authorised users have access to this information (must authenticate with platform)....

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Campaign Dashboards

Campaign Account Checker

How to use the account checker when validating Content Syndication leads as part of the standard campaign process....

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